Communication is key to ensuring that this gap is closed. If all teams, from the setup crew to the social media team, are included in every step of the process, then brands can take full advantage of the events that they sponsor and activate at. If the industry could get this right, it would benefit the brand, the event, and the event goers. Plus, those people and loyal brand followers who couldn’t attend the event for whatever reason can be part of it through social media.
At the end of the day, brands expect to get the most out of every event and every activation, but they can’t leave it all up to the event organisers. They need to align with the activation management company as well as their social media company/team to ensure that they are getting the most out of their investment in various events.