Privacy & Data Protection Commitment

HALP! Media (“HALP!”, “we”, “our”, or “us”) is committed to protecting the privacy and personal information of our clients, consumers, suppliers, employees, promoters, event attendees, and business partners.

As a South African trade marketing, events, activations, and brand execution agency, we recognise the importance of responsible information handling and comply with the Protection of Personal Information Act, 4 of 2013 (“POPIA”), and, where applicable, the General Data Protection Regulation (“GDPR”).

Our business operates across activations, event management, brand campaigns, sampling initiatives, logistics, sourcing, fabrication, warehousing, and marketing support services nationally.

Information We Collect

Depending on the nature of the project or engagement, HALP! Media may collect and process limited personal information including:

• Names and surnames
• Contact details (email addresses and telephone numbers)
• Company information and job titles
• Event registration and RSVP information
• Delivery and logistics information
• Staff, promoter, and supplier information
• Photographs and video footage captured during events or campaigns
• Marketing campaign engagement information
• Any other information voluntarily provided for operational purposes

We only collect information necessary for agreed business, operational, contractual, or campaign-related purposes.

How Information Is Used

Personal information is processed strictly for legitimate business purposes related to:

• Event planning and management
• Guest list administration and RSVP coordination
• Campaign execution and activations
• Wet and dry sampling campaigns
• Trade marketing initiatives
• Supplier and promoter coordination
• Logistics, warehousing, and distribution
• Client communication and reporting
• Branding, sourcing, fabrication, and project management
• Compliance with legal or contractual obligations

HALP! Media does not sell personal information to third parties.

Storage & Security

HALP! Media takes reasonable technical and organisational measures to protect personal information from loss, misuse, unauthorised access, disclosure, alteration, or destruction.

Information may be securely stored using:

• Password-protected systems
• Secure cloud-based platforms
• Restricted-access digital storage
• Controlled internal access permissions
• Trusted third-party operational platforms where required

Access to personal information is limited only to authorised employees, contractors, and service providers involved in the relevant project or service delivery.

Third-Party Service Providers

In order to deliver campaigns, events, and operational services effectively, HALP! Media may utilise trusted third-party suppliers or service providers, including:

• Event registration platforms
• Email and communication platforms
• Logistics and courier providers
• Production and fabrication suppliers
• Warehousing providers
• Cloud storage and collaboration tools
• Promotional staffing partners

Where third parties process information on our behalf, we take reasonable steps to ensure they maintain appropriate privacy, confidentiality, and security standards.

Retention of Information

Personal information is retained only for as long as reasonably necessary to fulfil:

• the purpose for which it was collected,
• operational requirements,
• contractual obligations, or
• applicable legal and tax requirements.

Once information is no longer required, it is securely deleted, anonymised, or destroyed where reasonably possible.

Photography & Event Content

As part of our events, activations, and campaigns, HALP! Media may capture photography and video content for reporting, promotional, marketing, and social media purposes.

Where appropriate, attendees may be informed that photography or filming is taking place during events or activations.

Your Rights

Where applicable under POPIA or GDPR, individuals may request:

• access to their personal information,
• correction of inaccurate information,
• deletion of information where legally permissible,
• objection to certain processing activities.

Requests may be submitted to HALP! Media using the contact details below.

Contact Information

HALP! Media
2 Bell Crescent Avenue
Hennopspark, Centurion
South Africa

Email: info@halp.co.za
Website: www.halp.co.za

For any privacy-related queries or requests, please contact us at the details above.